*Laughs* Alright. I'll send another letter tonight. I'll send one copy to Maple, and one copy to Nexon. I won't be so...Diplomatic this time I think.
Edit: Hrm...Interesting. Found this in the Terms of Service.
2.4.3 Company has the right to obtain without notification to you information from your computer, software, and parts or portions thereof, including, but not limited to, your computer's random access memory, video card, central processing unit, hard drive(s) and any other storage devices in order to assist our efforts in policing users who may develop and/or use "hacks" and/or "cheats" to gain advantage over other users. The information obtained in this Section will only be used for the purpose of identifying persons or entities not in compliance or believed by Company to not be in compliance with this Agreement and any and all other Company rules, policies, notices and/or agreements.
Letter:
Dear Sir or Madam,
I have been playing Maplestory for neary 8 months now. On Thursday morning, I was shocked and appalled to find out as I tried to log in, that my account had been disabled for 2 weeks on the basis that I was "Hacking" or "Using 3rd party programs illegally". I am sending this inquiry as to find out what evidence has been presented to account for such treatment.
I pride myself as being a legit Beran, and hacking is not a viable option, as stated in the games ToS. Yet this very serious charges has been leveled against me. If I had not put 8 months into playing this game correctly, it wouldn't be so infuriating. Yet I have, and it disgusts me deeply. I simply wish to know what instance or instances warranted such a state. If none can be found, I request that my account be reinstated at the earliest possible time. This is not an absurd demand; and if I did somehow in someway breached the rules I'd like to make sure that this is avoided again.
I sympathize with Nexon and Wizet on Maple's Hacking problem, however care should be taken to only ban the hackers, and not legitimate players. Mistakes do happen, and I feel that this is the case.
If I do not receive any feedback from this notice which will be sent on the Maplestory site as well, I will discontinue my purchasing on NX when I resume play.
I am simply asking for a fair and logical review of my case, and that the evidence be presented fairly. I can be contacted at
Freenhult@Yahoo.com.
Thank you,
Freen Hult
Nami kotogotoku, waga tate to nare. Ikazuchi kotogotoku, waga yaiba to nare. Sōgyo no Kotowari!
波悉く我が盾となれ雷悉く我が刃となれ,双魚の理 !
Every wave be my shield, every lightning become my blade!